Terms & Conditions
Please read these terms carefully before using our Keno gaming services
Last updated: September 11, 2025
Introduction
Welcome to KenoGame.org. These Terms and Conditions ("Terms") govern your use of our online Keno gaming platform and services. By accessing or using our website and services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Keno gaming services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
Acceptance of Terms
By registering an account or using our Keno gaming services, you acknowledge that:
- You have read, understood, and agree to be bound by these Terms
- You are at least 18 years old and legally capable of entering into this agreement
- You are not located in a jurisdiction where online gaming is prohibited
- You will comply with all applicable laws and regulations
- You understand the risks associated with online gaming
Account Registration and Verification
Registration Requirements
To create an account and play Keno games on our platform, you must:
- Provide accurate and complete personal information
- Be at least 18 years of age
- Have a valid email address and phone number
- Verify your identity through our verification process
- Agree to these Terms and our Privacy Policy
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Keeping your contact information up to date
Account Verification
We may require additional verification documents to:
- Confirm your identity and age
- Verify your payment methods
- Comply with regulatory requirements
- Prevent fraud and money laundering
Keno Gaming Rules and Regulations
Game Rules
Our Keno games are governed by the following rules:
- Players select numbers from a predetermined range (typically 1-80)
- Random numbers are drawn by certified random number generators
- Payouts are based on the number of matches between selected and drawn numbers
- Game results are final and cannot be disputed after the draw
- All games are subject to our fair play policies
Betting Limits
We implement betting limits to promote responsible gaming:
- Minimum bet amounts vary by game type
- Maximum bet limits are set per game and per player
- Daily, weekly, and monthly loss limits can be set by players
- We reserve the right to adjust limits based on player behavior
Game Fairness
We ensure fair gameplay through:
- Certified random number generators
- Regular audits by independent testing agencies
- Transparent game mechanics and payout tables
- Real-time monitoring of game integrity
Deposits and Withdrawals
Deposit Methods
We accept various secure payment methods:
- Credit and debit cards
- Bank transfers
- E-wallets and digital payment systems
- Cryptocurrency (where legally permitted)
Withdrawal Process
Withdrawal requests are subject to the following terms:
- Minimum withdrawal amounts apply
- Processing times vary by payment method (typically 24-72 hours)
- Additional verification may be required for large withdrawals
- Withdrawals must be made to accounts in the player's name
Payment Security
All financial transactions are protected by:
- SSL encryption technology
- PCI DSS compliance standards
- Secure payment processing partners
- Fraud detection and prevention systems
Prohibited Activities
The following activities are strictly prohibited on our Keno gaming platform:
Fraudulent Activities
- Using false or misleading information during registration
- Attempting to manipulate game outcomes
- Using unauthorized software or bots
- Money laundering or illegal financial activities
Account Violations
- Creating multiple accounts to circumvent limits
- Sharing account credentials with others
- Transferring funds between accounts
- Using accounts for commercial purposes
Technical Violations
- Attempting to hack or compromise our systems
- Using automated tools to access our services
- Distributing malware or harmful software
- Interfering with other players' gaming experience
Responsible Gaming
We are committed to promoting responsible gaming practices:
Self-Exclusion Tools
- Set daily, weekly, or monthly deposit limits
- Implement session time limits
- Request temporary or permanent self-exclusion
- Access to responsible gaming resources
Support Resources
- Links to gambling addiction support organizations
- Information about recognizing problem gambling
- Contact details for professional help
- Educational materials about responsible gaming
Underage Gaming Prevention
- Strict age verification processes
- Regular account monitoring for suspicious activity
- Cooperation with regulatory authorities
- Clear policies against underage participation
Intellectual Property Rights
Our Intellectual Property
All content on KenoGame.org, including but not limited to:
- Website design and layout
- Keno game software and algorithms
- Text, images, and multimedia content
- Trademarks and logos
- Proprietary technology and systems
Are protected by copyright, trademark, and other intellectual property laws.
Permitted Use
You may use our services for personal, non-commercial purposes only. You may not:
- Copy, modify, or distribute our content
- Reverse engineer our software
- Use our trademarks without permission
- Create derivative works based on our content
Limitation of Liability
To the maximum extent permitted by law, KenoGame.org shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from system failures or technical issues
- Third-party actions or content
- Force majeure events beyond our control
Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you have deposited in your account in the 12 months preceding the claim.
Account Termination
Termination by You
You may terminate your account at any time by:
- Contacting our customer support team
- Withdrawing all remaining funds
- Providing written notice of termination
Termination by Us
We may terminate your account if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Provide false or misleading information
- Fail to comply with verification requirements
Effect of Termination
Upon termination:
- Your access to our services will be immediately suspended
- Any pending transactions will be processed according to our policies
- You remain liable for any outstanding obligations
- We may retain certain information as required by law
Dispute Resolution
Internal Dispute Resolution
We encourage players to resolve disputes through our customer support system:
- Contact our support team with detailed information
- Provide relevant documentation and evidence
- Allow reasonable time for investigation
- Cooperate with our resolution process
External Dispute Resolution
If internal resolution fails, disputes may be resolved through:
- Independent arbitration services
- Regulatory complaint procedures
- Court proceedings in applicable jurisdictions
Governing Law and Jurisdiction
These Terms are governed by the laws of India and any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of India.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes:
- We will notify you via email or through our platform
- The updated Terms will be posted on our website
- Continued use of our services constitutes acceptance of changes
- Material changes will require your explicit consent
Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
General Support: [email protected]
Response Time: We aim to respond to all legal inquiries within 48 hours